Questions relating to emergency & evailability of the services we provide.
Can I pre-book you to make sure that my safe is in good working order?
Yes we do offer a maintenance service to help eliminate [...]
Can you prioritise urgent or time-critical jobs?
Yes, we regularly prioritise urgent situations, for example when a [...]
What should I do while waiting for you to arrive?
Try not to continue gaining access yourself as this could [...]
Can you attend outside normal business hours?
Yes we can attend outside normal business hours.
Are you available 24/7?
Yes but we have to be practical as we serve [...]
How quickly can you attend?
We usually can attend within 48 hours but once you [...]
Do you offer an emergency call-out service?
Yes we offer a emergency service but best to speak [...]